FAQ

To place an order, simply browse our website and add the desired items to your shopping cart. Proceed to the secure checkout process, where you will provide your shipping and payment details. Once the order is successfully placed, you will receive an order confirmation email.

At Dogz.co.za, we are committed to providing you with high-quality, unique apparel and accessories for you and your furry friend. We take pride in our products and believe that each item is special, which is why everything we make is made to order just for you. While we strive to have a fast turnaround time, please understand that it can take up to 2 weeks for us to create your order. But don't worry, it's worth the wait! Each item is carefully crafted with love and attention to detail, ensuring that you receive a product that you and your furry friend will love for years to come. Thank you for your patience and for supporting our small business.

Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your package online. If you have any concerns about the status of your order, please don't hesitate to contact meg@dogz.co.za.

Yes! We offer customisation options for select items. You can personalise your apparel with your dog's breed or name to add a special touch. Simply select the customization option during the ordering process and provide the required details.

Absolutely! We encourage you to join our newsletter to stay updated on the latest product releases, promotions, and exclusive offers. Simply enter your email address in the newsletter subscription box on our website, and you'll be added to our mailing list.

We can definitely take a look at your requirements. Please contact meg@dogz.co.za